REFUND POLICY
1. Money-Back Guarantee
We are confident in the value of the CapCut Editing Pack. If you are not satisfied with your purchase, we offer a 14-day money-back guarantee from the date of purchase.
2. How to Request a Refund
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To request a refund, contact us at contact@editingpack.site within 14 days of your purchase.
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Provide your order number, email used for purchase, and a detailed reason for the refund request.
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Refunds will be processed within 5-10 business days upon approval.
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If an incorrect charge was made, we will review and rectify the issue.
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If a duplicate purchase occurs, we will refund the additional transaction upon verification.
3. Chargebacks & Disputes
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Filing an unauthorized chargeback may result in loss of access to the product. Please contact us first to resolve any issues.
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If a chargeback is filed without first reaching out to us, we reserve the right to dispute the claim and provide evidence of product delivery.
3. Refund Eligibility
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Refunds will only be issued if the product has not been extensively used or downloaded beyond reasonable testing.
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Refunds will not be issued for failure to read the product description, system requirements, or compatibility details before purchasing.
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Refund requests must be submitted within 14 days of the original purchase date.
5. How to Request a Refund
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If you believe you are eligible for a refund based on the conditions above, please contact us at contact@editingpack.site with your order number, email used for purchase, and a detailed reason for the refund request.
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Refund requests will be processed within 5-10 business days upon approval.
